customer service

customer service
customer service customer service ➔ service1

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customer service UK US noun (also customer care) COMMERCE
► [U] the way that an organization deals with customers before, during, and after a sale, and the activities involved in dealing with customers: »

customer service levels/standards

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a customer service line

 excellent/outstanding/poor, etc. customer service »

The mobile operator has a reputation for outstanding customer service.

 deliver/improve/provide customer service »

You can always improve your customer service.

 a high level/standard of customer service »

We aim to provide a higher level of customer service than our competitors.

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online/telephone(-based) customer service

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The bank has a 24-hour customer service number.

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to handle customer service calls

► (also customer services) [U] the department of an organization that gives help to customers and deals with their problems: a customer service adviser/assistant/team, etc. »

If there is a problem with your order, call one of our customer service team.

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the customer service counter/desk

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Customer Services is one of the most important departments in our organization.

 »

Our customer services department will be able to help you.


Financial and business terms. 2012.

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Look at other dictionaries:

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